Shipping and returns

* Prices not including rural and remote locations and exclude GST.

STATE	SHIPPING	ETA
New South Wales	$20	Next day
ACT	$25	1-2 days
Victoria	$25	2-3 days
Queensland	$25	2-3 days
South Australia	$25	3-5 days
Nothern Territory	$35	4-7 days
Tasmania	$35	3-5 days
Western Australia	$35	4-7 days

Our shipping methods at Glass Tinting Supplies are as safe and as fast as any retailer in Australia. All orders placed including pre-cut film should be in transit via Sydney warehouse within 1 full business day, provided all items are in stock. Delivery is only within Australia.

If there are any issues concerning an order, the customer will be contacted by a customer service representative via e-mail or telephone as soon as possible. Delivery will usually be between 1-5 working days within Australia depending on location and stock levels but please allow up to 10 working days from payment being received if you are in a remote area of Australia.

Note: Film products precut to requested sizes are non-refundable. A restocking fee of 15% of the order total will be incurred for tool and roll orders.

Freight claims

All orders are packed as securely as possible to reduce the risk of damage or loss of contents. Please inspect your package carefully upon receipt and notify the carrier if the package appears to be damaged or missing items. Glass Tinting Supplies bears no responsibility for damage caused by a freight carrier. A Glass Tinting Supplies representative will assist in any way possible to deal with a claim that may result from damage during transit. Please retain the damaged items and packaging, as the carrier will most likely request these for claim processing.

Warranty claims

All Glass Tinting Supplies products are guaranteed against failure through proper use, application and operation. Any defective merchandise must be reported to Glass Tinting Supplies within 21 DAYS for replacement at no charge. All returns must be cleared by a Glass Tinting Supplies representative before being returned, a return code will be issued and arrangements will be made to have the product picked up.

Product safety

Glass Tinting Supplies adheres to all safety regulations. For that reason, our website identifies certain chemicals and cleaning products as being shipped only by air. Ordering these stipulated products will limit your shipping options to only ship or ground.

Product Description

Product images may vary from the item delivered due to the nature of the image, as well as the colour of the item. The items will be of the quality and durability as per the description. All of our products are of the highest quality and all care is taken to ensure the item is as per the image displayed.